Vendor Program Terms

These terms apply to companies ("Vendor") that take part in the NaturaeSoft Vendor Program, which includes sponsorship of the OfficePro sign-in screen and ProductPro Connect. They form part of the agreement between the Vendor and NaturaeSoft LLC ("NaturaeSoft").

1. Sponsorship bookings

• A sponsorship is a booking of one tier (Premium or Standard) on the OfficePro sign-in welcome screen.
• Each booking has a three-month minimum. After the minimum it continues month to month until either party gives 30 days’ written notice.
• Spots are limited per tier and are confirmed only when NaturaeSoft countersigns the booking.

2. Rates and billing

• Sponsorships are billed monthly in advance at the rate in the booking. A campaign runs only while its account is paid.
• Founding Partners keep their launch rate for 12 months from their start date.
• ProductPro Connect is included with an active sponsorship. Without one, catalog listings are billed per product per year at the published rate.

3. Delivery

• One sponsor appears per sign-in, chosen by weighted rotation. Premium sponsors are weighted three times Standard. NaturaeSoft does not guarantee a number of impressions.
• When a paid ad is shown, the welcome screen stays up for at least the minimum view time stated in the booking.
• If the sign-in screen cannot show sponsor ads for more than 24 consecutive hours, NaturaeSoft extends the campaign by the time lost.
• NaturaeSoft sends each Vendor monthly aggregate reporting: impressions, detail opens and clicks (Premium), and practices reached.

4. Creative and editorial standards

• Creative must meet the published specifications. HTML5, scripts, video and audio are not accepted.
• Every ad is labeled “Sponsored” with the Vendor’s brand name.
• Claims must be truthful, substantiated and consistent with FDA and FTC rules. Structure/function claims must carry the required FDA disclaimer. Disease claims are not permitted.
• NaturaeSoft reviews all creative before it runs and may decline or remove any ad at its discretion.

5. Privacy

• Ads are never targeted on patient information. The sign-in welcome screen appears before any patient record loads.
• Vendors receive aggregate reporting only, never practice or patient identities.

6. ProductPro Connect

• The Vendor is responsible for the accuracy of its catalog data, including prices, availability and product information.
• Purchase orders are between the practice and the Vendor. NaturaeSoft transmits orders but is not a party to the sale, and payment, fulfillment and returns are handled between them.
• Electronic orders cover stock orders shipped to the practice. Orders that would include patient information are not sent through ProductPro Connect.
• Use of the NaturaeSoft API is subject to the API credentials and limits NaturaeSoft issues. The Vendor must keep its keys and webhook secrets confidential.

7. Intellectual property

The Vendor grants NaturaeSoft a license to display its creative, brand and catalog content in OfficePro and in reporting for the term of the program. Each party keeps ownership of its own marks and content.

8. Liability

Except for a party’s indemnity obligations or breach of confidentiality, each party’s liability under the program is limited to the fees paid or payable in the three months before the claim.

9. Changes

NaturaeSoft may update these terms with 30 days’ notice. Changes do not alter the rate of a booking already in place.

Questions? Call 541-402-5100 or email Sales@NaturaeSoft.com.