NaturaeSoft News

Announcements and feature highlights from the OfficePro team — what’s new and how it helps your practice.

Patient Messages Now Say How Long the Visit Is

Visit texts, emails and reminders now include the length of the visit. Turn it off for the practice, or for a visit type, if you prefer.

Oct 21, 2026

Update

Auto-Orders Show When They Are Due

Each auto-order now shows its due date, changing an interval moves the next refill, and a portal purchase no longer brings a second shipment.

Oct 21, 2026

Feature

Check Patients In and Out from the Encounter and Chart Note

The check-in icon now sits at the bottom of the encounter, chart note and treatment plan, records check-outs with their time, and warns when a checked-out visit's services or products change.

Oct 15, 2026

Update

Patient Portal: Automatic Sign-Out and Confirmed Payments

Patient portal sign-ins now end after two idle hours, and portal card payments are confirmed with your card processor before they are posted.

Oct 12, 2026

Feature

See Which Texts Are Waiting on a Reply

A red count on the text message icon, and a new box beside Msgs, show how many patient text conversations are waiting on a reply.

Oct 7, 2026

Feature

Meet the New NS Support Assistant

Click Need help? in the bottom corner of OfficePro to ask our new support assistant. It answers from the knowledge base, opens tickets when something goes wrong, books training, and connects you with our team…

Sep 24, 2026

Feature

Import Products from the Fullscript Catalog

Add popular Fullscript products to your product list in a few clicks, with vendor, pack size, price and dosing filled in for you.

Sep 23, 2026

Feature

You Decide How ERA Denials Post

Choose, reason code by reason code, whether an ERA adjustment is written off, flagged for follow-up, or held back.

Sep 22, 2026

Feature

Manage Your Own Payment Types and Deposits

A new Payments tab in Admin lets you add and retire payment types and discount codes, and choose how each one is grouped for bank deposits.

Sep 21, 2026

Update

Times Now Match Across the Platform

Schedules, reminders, and timestamps all now use your practice time zone.

Aug 22, 2026

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