Billing managers can now set how each insurance reason code on an ERA is handled. For every code you can post it as an adjustment, post it and alert a member of staff, or hold it back so it is not posted at all.
That means a denial that may still be collectable no longer has to be written off automatically. If you set no rules, ERAs post exactly as they did before.
Processing an ERA also opens a clearer results window, with each charge line linked to its encounter and a table of every payment and adjustment posted. Large remittance PDFs now open in full.
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