Update

Patient Messages Now Say How Long the Visit Is

Oct 21, 2026

Scheduled, updated and telehealth messages, appointment reminders, the check-out receipt and the portal booking confirmation now say how long the visit is, for example for 60 min.

To leave it out, untick Tell the patient how long the visit is in Admin > Schedule. A visit type can override the practice setting: choose Always or Never under Visit Length in the visit type editor.

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