Meet the New NS Support Assistant

The Need help? button in the bottom corner of OfficePro now opens NS Support, an AI assistant that knows the NaturaeSoft knowledge base. Ask it how to do something and it walks you through the steps, with a link to the full article. It knows your practice and which modules you use, and it remembers your earlier conversations.

If you see an error, tell the assistant what happened and attach a screenshot with the paperclip, or paste one with Ctrl+V. It collects the details our team needs and opens a support ticket for you once you have checked the summary. This replaces the ticket icon in the footer.

Want a person? Click Talk to a person at any time and a live chat with our team opens with your question already filled in. The assistant can also book a demo or a one-on-one training session.

Please do not share patient information in the chat, and cover patient details in any screenshot you attach. The assistant can make mistakes, so check anything important with our team.

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