Update

Auto-Orders Show When They Are Due

Oct 21, 2026

Auto-orders are created ahead of the date the patient needs them, by the Auto Order Lead Time (Days) in ProductPro settings. Each one now shows Due and its date in the patient orders list, on the order, in the patient's cart and in the overnight summary message, so a refill can wait until closer to when it is needed.

Changing a plan's interval now moves its next refill by the difference, and the screen shows the new date before you save. When a patient buys a product in the portal that they already get on auto-order, the next refill moves a full interval later, and Subscribe and Save keeps the dosing already on the plan.

Managing a patient's auto-order plan ↗

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