OfficePro Change Log

BillPro practices now keep one diagnosis list per visit on the encounter, up to twelve codes, searched from the current ICD-10 code set with a specifier that steps from a category down to a billable code. New service lines follow the visit's first four codes, while lines given their own codes, and lines already on a claim, are left alone. The same list appears in the chart note's Coding panel and in each service's Edit Service window.

Allocate Payment has a new Open Claims window that lists patients with unpaid claim lines for the payment's payer, then their dates of service, then the lines to post, as the retired Legacy EOB Form's list did. It opens by itself while money is left to allocate. Lines on this payment are now shaded green and listed first, and lines completed by another payment are grey.

Billing managers can now decide how each insurance reason code on an ERA is handled: post it as an adjustment, post it and alert a staff member, or hold it back. Denials that may still be collectable no longer have to be written off automatically. With no rules set, posting works exactly as before.

A new report highlights visits where payments exceed charges and payments applied beyond their amount, with tools to review and correct each one.

Insurance remittances are now retrieved and posted automatically on a schedule, with the results visible on the operations dashboard.

Claims are now submitted straight to ClaimMD through their API instead of by file transfer, with practices moved across one at a time. Duplicate submissions and corrected claims are recognized and handled properly.

Claim and laboratory files are now collected and delivered by a scheduled cloud service, replacing the older file-transfer scripts.

Submitted, rejected, and stuck claims now appear on the operations dashboard alongside remittance posting, so problems are spotted the same day.

Claim status responses are now imported directly from ClaimMD over their API, so claim states update without waiting for a file drop.

The Electronic Remittance Advice list now shows a direct link to the posted insurance payment for each remittance, so staff can jump straight to allocating that payment.

A dedicated list of Electronic Remittance Advice records is now available in BillPro, giving billers a centralized place to review all incoming remittances across their clearinghouse accounts.