OfficePro Change Log
Every new feature, improvement, and fix we release to OfficePro, published weekly. OfficePro clients also see these in the app under What’s New.
12 changes · last updated Oct 21, 2026
August 2026
ChartPro AI
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Improved
Transcription Logging and Feedback
ChartPro AI recording sessions and provider feedback are now captured consistently, supporting quality review and faster troubleshooting when a recording does not come out as expected.
July 2026
ChartPro AI
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Improved
Transcription Usage Logging
ChartPro AI transcription sessions are now logged consistently across the platform, supporting usage reporting and troubleshooting.
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Improved
Chart Note Documents
Chart notes generated by ChartPro AI now produce a cleaner PDF and link back to the patient record more reliably.
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Improved
On-Device Transcription Tuning
The kiosk speech recognition engine has been tuned for better accuracy and a faster start when a recording begins.
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Improved
Cleaner AI Transcripts
ChartPro AI now removes repeated and duplicated phrases from a transcript before it becomes a chart note, so there is less for providers to correct.
May 2026
ChartPro AI
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Improved
Whisper Transcription Quality Improvements
The AI speech recognition engine has been tuned for improved accuracy, with refinements to how audio is processed and how transcripts are previewed and confirmed before generating a chart note.
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Improved
Transcription Session Logging
ChartPro AI transcription sessions are now recorded in a usage log. This supports quality review, usage reporting, and troubleshooting of recording issues.
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Improved
Virtual Visit Audio Capture
When using ChartPro AI during a video visit, the listener can now capture audio from both the provider microphone and the patient audio coming through the screen, so both sides of the conversation are included in the transcription.
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Improved
Real-Time Transcription
ChartPro AI now begins transcribing audio progressively throughout a session rather than waiting until the end. Partial transcripts update every 20 to 30 seconds, giving providers visibility into what has been captured while the encounter is still in progress.
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Improved
AI Note Preview Action Buttons
The ChartPro AI note preview window now offers two clear options after generating a note: Save to Chart (immediately saves the note) or Send to Review (opens the note in the SOAP review screen before saving).
April 2026
ChartPro AI
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Improved
AI Note Icon Sizing
Icons included in AI-generated chart notes now display at a consistent and appropriate size. Previously they could appear too large or distorted when the note was saved.
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Improved
AI Listener Two-Column Layout
The ChartPro AI charting interface was redesigned with a two-column layout, placing the live recording and transcript on the left and note options on the right. This makes it easier to monitor what is being captured while adjusting settings during a patient encounter.
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