OfficePro Change Log
Every new feature, improvement, and fix we release to OfficePro, published weekly. OfficePro clients also see these in the app under What’s New.
27 changes · last updated Oct 21, 2026
August 2026
ChartPro AI
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Fixed
Product Photos in Chart Notes
Product photos added to a chart note from the dispensary or Fullscript printed at full catalog size, which wrapped headings and pushed items onto extra pages. They now appear as small thumbnails beside each product, while body diagrams and other chart images are unchanged.
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Updated
Treatment Plan Printout
Printed treatment plans no longer include a provider signature and date block, because treatment plans are not signed documents. Signatures remain on the chart note. The plan body is also aligned to the same width as the letterhead and footer.
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Fixed
Apostrophes in Chart Notes
When a saved chart note was opened for editing, every apostrophe appeared as a double quote, and saving the note again stored it that way for good. Notes now keep their apostrophes, and notes containing a backslash also save exactly as typed.
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Improved
Transcription Logging and Feedback
ChartPro AI recording sessions and provider feedback are now captured consistently, supporting quality review and faster troubleshooting when a recording does not come out as expected.
July 2026
ChartPro AI
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Improved
Transcription Usage Logging
ChartPro AI transcription sessions are now logged consistently across the platform, supporting usage reporting and troubleshooting.
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Improved
Chart Note Documents
Chart notes generated by ChartPro AI now produce a cleaner PDF and link back to the patient record more reliably.
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Improved
On-Device Transcription Tuning
The kiosk speech recognition engine has been tuned for better accuracy and a faster start when a recording begins.
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New
Chart Note Review Guard
Providers are now prompted to review an AI-generated chart note before it can be signed, so a note is never filed without a look.
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Improved
Cleaner AI Transcripts
ChartPro AI now removes repeated and duplicated phrases from a transcript before it becomes a chart note, so there is less for providers to correct.
June 2026
ChartPro AI
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Fixed
AI Charting Stability
Resolved issues in the ChartPro AI Assistant's listening and note-processing steps for more reliable transcription and note generation during encounters.
May 2026
ChartPro AI
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New
Transcript Satisfaction Rating
After reviewing an AI-generated chart note, providers are now prompted to rate their experience with a quick satisfaction survey. This feedback is used to continuously improve the quality of AI-assisted charting.
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Improved
Whisper Transcription Quality Improvements
The AI speech recognition engine has been tuned for improved accuracy, with refinements to how audio is processed and how transcripts are previewed and confirmed before generating a chart note.
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Improved
Transcription Session Logging
ChartPro AI transcription sessions are now recorded in a usage log. This supports quality review, usage reporting, and troubleshooting of recording issues.
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New
On-Device Live Speech Transcription
ChartPro Kiosk now supports real-time speech transcription that streams text as audio is captured using the device's own processing capability. This significantly reduces transcription wait times and allows providers to review and edit the transcript before generating a chart note.
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Improved
Virtual Visit Audio Capture
When using ChartPro AI during a video visit, the listener can now capture audio from both the provider microphone and the patient audio coming through the screen, so both sides of the conversation are included in the transcription.
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New
Transcript Review Before Note Generation
After recording is complete, providers can now review the full raw transcript before sending it to ChartPro AI for note generation. This allows any obvious errors or irrelevant content to be addressed before the AI produces the chart note.
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Improved
Real-Time Transcription
ChartPro AI now begins transcribing audio progressively throughout a session rather than waiting until the end. Partial transcripts update every 20 to 30 seconds, giving providers visibility into what has been captured while the encounter is still in progress.
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New
Monthly AI Usage Counter
A usage indicator is now displayed on the ChartPro AI launch button showing how many AI notes have been generated this month relative to the included monthly limit. The counter turns red when approaching or exceeding the limit.
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New
ChartPro AI for Virtual Visits
The ChartPro AI Assistant can now be launched during video telehealth visits, allowing providers to capture an AI-assisted SOAP note from a virtual appointment in the same way they would for an in-office visit.
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Improved
AI Note Preview Action Buttons
The ChartPro AI note preview window now offers two clear options after generating a note: Save to Chart (immediately saves the note) or Send to Review (opens the note in the SOAP review screen before saving).
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New
Recording Not Started Warning
If a provider opens a ChartPro AI session but has not pressed the record button within a few seconds, the interface displays a prompt reminding them to start recording. This reduces the chance of an encounter being documented without any audio captured.
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New
Pause Recording Button
A pause button has been added to the ChartPro AI listener. Providers can pause audio capture mid-encounter without ending the session and resume when ready without losing any previously recorded content.
April 2026
ChartPro AI
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Improved
AI Note Icon Sizing
Icons included in AI-generated chart notes now display at a consistent and appropriate size. Previously they could appear too large or distorted when the note was saved.
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New
Health Icons in AI Treatment Plans
AI-generated treatment plan documents now include a library of health and wellness line-art icons that are automatically embedded into plan segments, improving the visual presentation of printed and digital treatment plans.
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Fixed
AI Launch Button Stability
Fixed an issue on pages with multiple visit sections where the ChartPro AI launch button could become unresponsive. The button now initializes correctly regardless of how many visits appear on the same page.
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New
Note Type Selection
Before generating a chart note, providers can now choose the type of note to produce: Progress Note, Exam, Review, Referral, or Transcript Only. ChartPro AI uses the selected type to tailor the structure and content of the output.
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Improved
AI Listener Two-Column Layout
The ChartPro AI charting interface was redesigned with a two-column layout, placing the live recording and transcript on the left and note options on the right. This makes it easier to monitor what is being captured while adjusting settings during a patient encounter.
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