OfficePro Change Log
Every new feature, improvement, and fix we release to OfficePro, published weekly. OfficePro clients also see these in the app under What’s New.
9 changes · last updated Oct 21, 2026
October 2026
PatientPro
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Updated
Portal Sign-Out After Two Idle Hours
Patients signed in to the patient portal stayed signed in until they closed the browser, however long it sat unattended. A portal sign-in now ends after two hours without activity, and the next page asks the patient to log in again before returning them to where they were. Every patient was also asked to sign in once more when this update went out.
BillPro
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Updated
Legacy EOB Form Retired
The Legacy EOB Form button has been removed from Allocate Payment, and old links to that form now open Allocate Payment for the same payment. When its Allowed box was empty, the old form could book the whole charge as an insurance write-off without warning, and the wrong figure stayed after the real amount was typed. Post insurance payments from Allocate Payment.
ConnectPro
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Updated
Texting Included with OfficePro
Patient texting is now part of OfficePro for every practice: anyone with texting access opens the communications page whether or not the practice has ConnectPro. ConnectPro adds calling from OfficePro, the phone menu, voicemail transcription and more included texts each month; without it, the calls and voicemail panels are replaced by information about ConnectPro.
OfficePro
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Updated
Diagnosis Lists Checked Against Current ICD-10
Diagnosis searches and the practice's diagnosis list now use the current ICD-10-CM code set. Category headings that need more characters are shown but cannot be picked, and the diagnosis admin says how many active codes will not bill, such as headings, ICD-9 codes and retired codes, with a Show them link so each can be changed or switched off. New practices start with codes that bill.
September 2026
ChartPro
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Updated
ChartPro Admin Menu Refresh
The ChartPro admin menu now uses the same icon buttons as the BillPro menu, without the Admin Areas box around them, and Settings sits last. The Systems / Symptoms button, and the matching section on the ChartPro home and admin pages, are now labelled Symptoms.
August 2026
ChartPro AI
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Updated
Treatment Plan Printout
Printed treatment plans no longer include a provider signature and date block, because treatment plans are not signed documents. Signatures remain on the chart note. The plan body is also aligned to the same width as the letterhead and footer.
ProductPro
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Updated
Inventory Screens Require ProductPro
Inventory, reorder, purchase order, patient order, cart and auto-order screens are now offered only to practices that use ProductPro inventory. For other practices the product list no longer shows on-hand counts or marks every stocked product as needing reorder. The Fullscript catalog stays available to any user with Products access.
OfficePro
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Updated
Books Feature Retired
The legacy Books area has been retired. It was built for an earlier database platform and had not been able to run since the move to the current one.
May 2026
OfficePro
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Updated
Terms of Service and Privacy Policy
The NaturaeSoft Terms of Service and Privacy Policy documents have been updated. Customers can review the current versions from the account and legal sections of the application.
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