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OfficePro 12

OfficePro Change Log

Every new feature, improvement, and fix we release to OfficePro, published weekly. OfficePro clients also see these in the app under What’s New.

Read the headline announcements in News & Updates →

379 changes · last updated Oct 21, 2026

April 2026

ChartPro AI

  • Improved
    AI Note Icon Sizing

    Icons included in AI-generated chart notes now display at a consistent and appropriate size. Previously they could appear too large or distorted when the note was saved.

  • New
    Health Icons in AI Treatment Plans

    AI-generated treatment plan documents now include a library of health and wellness line-art icons that are automatically embedded into plan segments, improving the visual presentation of printed and digital treatment plans.

  • Fixed
    AI Launch Button Stability

    Fixed an issue on pages with multiple visit sections where the ChartPro AI launch button could become unresponsive. The button now initializes correctly regardless of how many visits appear on the same page.

  • New
    Note Type Selection

    Before generating a chart note, providers can now choose the type of note to produce: Progress Note, Exam, Review, Referral, or Transcript Only. ChartPro AI uses the selected type to tailor the structure and content of the output.

  • Improved
    AI Listener Two-Column Layout

    The ChartPro AI charting interface was redesigned with a two-column layout, placing the live recording and transcript on the left and note options on the right. This makes it easier to monitor what is being captured while adjusting settings during a patient encounter.

PatientPro

  • New
    Electronic Agreement Signing at Patient Intake

    Patients can now review and electronically sign practice agreements directly within the patient intake workflow, eliminating the need for paper forms and keeping signed documents on file digitally.

BillPro

  • Improved
    Billing Statement Layout Updates

    Patient billing statements have been updated with layout and content improvements, including enhanced email statement templates for improved presentation when sending statements directly to patients.

OfficePro

  • Fixed
    Real-Time Check-In Detection

    Fixed the real-time check-in indicator so that patients who have just checked in at the kiosk are immediately visible to staff at the front desk without requiring a manual refresh.

  • Fixed
    Product List Page Navigation

    Fixed broken page navigation on the patient product list when results spanned more than one page. The page links were generating incorrect addresses, preventing staff from viewing additional results.

  • Improved
    Login Enter Key Support

    The password field on the login page now submits the form when the Enter key is pressed, so staff no longer need to click the Login button after typing their password.

Platform

  • Improved
    Browser Compatibility Improvements

    Underlying JavaScript libraries used throughout the suite have been updated to current versions. This improves compatibility with modern browsers, reduces the chance of display issues, and provides a more stable foundation across all modules.

OfficePro Mobile

  • Improved
    Provider List Accessibility and Contact Links

    The providers list in the mobile staff interface has been redesigned with clickable phone and email links, accessibility labels, and a clear empty state when no providers are listed.

March 2026

OfficePro

  • New
    Appointment Auto-Reminder Service

    The platform now automatically sends appointment reminders to patients via SMS ahead of their scheduled visits, helping reduce no-shows without requiring manual staff follow-up.

OfficePro Mobile

  • Improved
    Mobile Document Page

    The documents page in OfficePro Mobile has been redesigned with improved accessibility, clearer actions, and a more organized layout for browsing patient documents.

  • Improved
    Visit History Page Performance

    The patient visit history page in OfficePro Mobile now loads faster with a more efficient layout and optimized data retrieval.

  • Improved
    Mobile App Navigation

    The navigation in OfficePro Mobile has been updated with an active page indicator, icons, and clearer visual feedback, making it easier for staff to move between sections.

February 2026

PatientPro

  • Improved
    Patient Portal Registration Improvements

    Multiple improvements to the patient portal registration flow have been completed, including better form accessibility, clearer field labels, and a smoother sign-up experience.

  • Improved
    Patient Portal Website Embed

    The patient portal can now be embedded into a practice website with improved compatibility and error handling for a seamless patient experience.

  • New
    Online Appointment Scheduling

    Patients can now book appointments online directly through the patient portal, with scheduling availability visible from the patient home screen.

  • New
    SMS Notifications for Patients

    Patients now receive SMS messages for appointment confirmations, intake forms, and other practice communications directly to their mobile phone.

  • Improved
    Patient Registration Form Accessibility

    The patient registration form has been updated with improved date of birth input, clearer field grouping, a loading state on submission, and better accessibility across all form elements.

  • Improved
    Auto-Refill Order Management

    Auto-refill order handling in the patient portal has been updated to better support scheduling, product updates, and order tracking for recurring purchases.

OfficePro Mobile

  • Fixed
    Mobile App Authentication Security

    Security vulnerabilities in the mobile staff app session and authentication system have been resolved, ensuring that patient data is properly isolated and protected per logged-in user.

  • New
    OfficePro Mobile Staff App

    OfficePro Mobile, the version of OfficePro optimized for phones at mobile.naturaesoft.com, has been launched. Staff can access patient visits, documents, provider contact information, and practice communication from any mobile device.

January 2026

PatientPro

  • Improved
    Patient Portal Checkout

    The checkout flow in the patient portal has been updated with improved product pricing, a cleaner layout, and a more reliable purchase experience.

  • New
    Patient Product Catalog and Shopping Cart

    Patients can now browse the practice product catalog, add items to a cart, view their account balance, and complete purchases directly through the patient portal.

  • Improved
    Patient Portal Login Loading Indicator

    The patient portal now shows a loading indicator while searching for a practice and during sign-in, so patients can see their request is being processed.

  • Improved
    Password Visibility Toggle on Patient Portal Login

    Patients can now show or hide their password while typing on the patient portal login page, reducing login errors from mistyped credentials.

OfficePro

  • Improved
    Custom Filename for Downloaded Documents

    Documents generated by the platform can now be downloaded with a specific filename, making it easier to organize and identify exported files.

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